The Challenge
As a global leader in pest control with hundreds of independent franchise owners, Rollins Inc. faced a significant challenge in managing its marketing collateral and service contracts. The decentralized nature of their network led to brand inconsistencies, high costs from material obsolescence (especially for printed contracts), and inefficient warehousing and distribution, hindering their ability to scale effectively.
The Solution
We partnered with Rollins to deploy an integrated technology platform that centralized control over all marketing materials. This included launching a robust online ordering platform for franchisees and an innovative e-Form solution for service contracts. This digital approach immediately reduced waste. Concurrently, we helped re-organize their internal Print Shop into a highly efficient, low-cost provider for both print-on-demand and inventoried items.
“The platform transformed our operations. Franchisees can now order what they need, when they need it, and the e-Forms solution has dramatically cut down on waste and improved efficiency across the board.”
The Results
The new, centralized system provided immediate, quantifiable returns and established a scalable foundation for future growth and acquisitions.
- Massive Cost Reduction: Rollins achieved a 33% overall savings in the first year and a 50% reduction in storage and warehousing fees.
- Efficient Onboarding: The platform’s efficiency translated to a 20% savings on integrating newly acquired companies into the Rollins ecosystem.
- Streamlined Operations: The online platform now processes over 14,000 orders (35,000 line items) annually, turning inventory 4 times per year and ensuring franchisees have what they need.
- Reduced Obsolescence: The e-Form solution for contracts eliminated the costs and waste associated with outdated printed materials.