Your tools find the work.
We do the work.

Smart Source / First Outcomes is the Agentic AI System of Action for VBP Automation. It integrates with EMRs, population health platforms, HCC and RAF tools, quality systems, UDS reporting workflows, referral platforms, payer portals, scheduling systems, and call center infrastructure to automate the manual workflows required for MSSP ACOs, ACO REACH, Medicare Advantage, Medicaid ACOs, Managed Medicaid, FQHCs, Community Health Centers, MSOs, IPAs, CINs, commercial capitation, and global risk organizations. Smart Source / First Outcomes does not replace systems of record or systems of insight — it executes the work those systems generate.

Yes — FQHCs and Community Health Centers are a key Smart Source / First Outcomes customer segment. These are risk-bearing healthcare organizations that participate in Medicaid, Medicare, managed care, ACO arrangements, value-based payment programs, and grant-funded community health programs simultaneously. Smart Source / First Outcomes automates the full operational workflow stack for FQHCs: patient outreach, appointment scheduling, no-show recovery, UDS care gap outreach, enabling-service follow-up, multilingual engagement, closed-loop referral coordination, prior auth follow-up, post-discharge follow-up, EMR documentation, and write-back — with exception escalation to staff when human judgment is required.

Population health platforms, HCC tools, RAF tools, and UDS reporting systems are systems of insight — they identify gaps, risks, and opportunities and produce a list. Smart Source / First Outcomes is what happens next. It takes those lists and acts on them: scheduling appointments, sending multilingual outreach, closing referrals, tracking prior authorizations, and writing results back to the EMR. Your existing tools remain the source of truth. Smart Source / First Outcomes is the action layer.

Smart Source / First Outcomes automates the complete referral workflow: referral ordered → specialist matched → authorization followed → patient scheduled → visit completed → consult note returned → PCP record updated. Referral platforms track referrals. Smart Source / First Outcomes closes the loop — eliminating leakage, reducing coordinator burden, and ensuring every referral reaches completion, not just the inbox.

Smart Source / First Outcomes monitors payer portals for authorization status continuously, follows up on missing information, notifies patients of updates, and escalates stalled authorizations to the appropriate staff member — automatically. In capitated, global risk, and FQHC arrangements, every delayed or missed authorization is a potential cost or access event. Smart Source / First Outcomes eliminates that gap without adding headcount.

Organizations using Smart Source / First Outcomes manage 120,000 patients with agentic AI, execute workflows up to 5x faster than manual operations, close referrals 3x faster, reduce care operations costs to one-third of manual approaches, and achieve 24/7 automated patient access — with reduced call center burden, reduced coordinator burden, and multilingual patient engagement, all without proportional headcount increases.

Implementation follows four steps — workflow mapping, system integration, agent configuration, and pilot launch — and is measured in weeks, not months. No consultants are required. Smart Source / First Outcomes deploys alongside your existing infrastructure. Your systems stay. The manual work disappears.