Data Driven. Securely Delivered.
We deliver customized data-driven solutions that allow you to communicate effectively and increase relevancy through new and existing channels. Powerful communications, delivered how your clients wish to receive it.
Multiple
Type II Certified Sites
2-D
Camera Verification Tech
100%
Regulatory Compliance
Omni
Channel Member Experience
Be Connected.
Be Relevant.
Smart Source Critical Communications offers a full suite of customized solutions, across all delivery methods, to help you reach each individual directly through the channels they use most.
Electronic Presentment
Digital e-statements and integrated text delivery of critical data.
Mail Outsourcing
Letter management, direct mail marketing, and workflow reporting.
Statement Advantage
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Variable graphic overlays
Enhance usability and visual appeal
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Database Integration
Establish a true one-to-one dialogue
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Real-Time Access
Complete tracking for all deliverables
Custom Reporting
Mineable Archival
Communications Lifecycle
A seamless journey from raw data to personalized omnichannel experiences, powered by real-time collaboration and AI.
Data Standardization
Improved data collection through one centralized platform for all inputs.
Page Composition
Static and variable data points managed via our self-service platform.
Document Editing
Real-time collaboration. Create, edit, and proof documents 24/7.
Content Management
AI-guided clarity and document template consolidation for consistency.
Production
Custom, data-driven messaging with accurate and timely delivery.
E-Delivery
Omnichannel solutions including email, text, and personalized videos.
Reporting
24/7 visibility accessed in one convenient portal for all workflows.
Final Result
Guaranteed Compliance & ROI
Outsourcing Capabilities
The proof is in the output. Best-in-class capabilities meet custom document outsourcing needs across all delivery methods.
Billing & Collections
Dynamic statement printing with variable graphic overlays. Enhance the look and usability of your financial notices with true 1:1 data-driven messaging.
- Variable Graphics
- QR Code Integration
Check Printing
Secure production of checks with OMR and 2-D barcode piece-level tracking. High-security print and reconciliation for absolute accuracy.
- Dynamic Message Integration & Attachments
- Piece-Level Tracking
Tax Form Printing
Time-critical and regulatory-compliant document handling for all tax requirements. Includes secure data processing and certified distribution.
- IRS Compliant Formats
- Secure Archival
Direct Mail
High-impact multichannel marketing campaigns. Expert data processing, postal discounting, and precision kit assembly for targeted outreach.
- Postal Discounting
- Kit Assembly
Governed by Excellence
Uncompromising Security.
Standard
SOC 2 TYPE II
Processing
PCI COMPLIANT
Accounting
SSAE 16
Healthcare